As a leading Magento maintenance and support team for top eCommerce websites, you can be rest assured that we understand all the components required to keep your online store fully operational. Here are some insights regarding Magento eCommerce support services:
Still Wondering Whether You Need Magento Development and Support?
Operating a Magento store without a backup technical team is the same as driving a far distance without a spare tire. Sometimes, your website can crash due to unexpected traffic or a plugin upgrade. You may also need to fix security vulnerabilities, migrate to a recent version, or simply improve your site’s speed and performance.
Our support team can easily detect situations like these even before they arise. We monitor everything else so that you can focus on running other business operations that directly affect revenue.
Say Goodbye to Downtimes and Hello to Happy Customers
Site glitches and unexpected downtimes are some of the easiest ways to lose customers. On the other hand, being online 24/7 and offering a great all-round user experience is the best way to retain shoppers.
Hiring our team means reducing downtimes to the barest minimum, and always keeping your visitors happy.
OUR LATEST PROJECTS
Every month, Magento releases one or more security patches that sites must install. We’ll help you track new releases and install them promptly.
Nearly every quarter, Magento releases minor versions that must be installed for smooth system functioning. Additionally, we can smoothly migrate your site to Magento 2 or newer versions, so you can enjoy the amazing features it brings to the table for eCommerce websites.
Our team will add your website to the alert system which sends out notifications anytime your store suffers an outage. This way, our team can get on with it and resolve downtimes as soon as possible.
Migrate your Magento store to a new hosting service for improved site performance and advanced access to resources. We’ll do this within a reasonable time frame, without losing any site data in the process.
Enjoy streamlined data management by integrating your Magento store with Quickbooks, Amazon, eBay, Netsuite, Sage, etc. These solutions are accessible from your site’s backend and synchronized in real-time with data from your eCommerce store.
Page Speed Improvements
With 47% of users expecting sites to load in less than two seconds, getting your site to load faster across multiple devices can be an excellent way to retain and convert first-time visitors.
Frequently asked questions
Yes. Our Magento maintenance and support team provides near-the-clock monitoring for all sites on our list. Aside from periodic checks, we’ll add your site to an alert system that notifies us of any potential issues or outages.
The pricing would normally depend on the size of your eCommerce website, the duration, and the number of personnel needed. We will provide you with an estimated cost after you get in touch with us using any of the options available on this page.
Yes. Whether you want to overhaul your site’s design or migrate to the new Magento version, our team has got you covered. We only need to understand the scope of the upgrade, and then determine the best way to execute it.
Yes. We offer full-grade Magento eCommerce store development services for new and existing customers. Once again, you only need to get in touch with us using the “Contact Us” button on this page. A member of our team will reach out to discuss your project requirements.
Yes. While we mainly serve the Canadian market, IQ Ecommerce is a global brand and has worked with companies around the world to launch and bootstrap existing eCommerce businesses. We’re delighted to work with you next, and can’t wait to get started.